Shipping policy

Effective date: September 11, 2026

This Shipping Policy explains where we ship, how orders are processed, expected delivery times, and what to do when a shipment is delayed or cannot be delivered.

Shipping Area

We ship physical products only to eligible street addresses within the contiguous United States. We do not ship to Alaska, Hawaii, United States territories, P.O. boxes, or APO, FPO, or DPO military addresses. We do not offer international shipping at this time.

Order Processing

Orders are normally processed within 1 to 3 business days, Monday through Friday, excluding United States federal holidays. Orders placed after 5:00 PM Eastern Time are treated as received on the next business day. Processing time is separate from carrier transit time.

We may contact you if an address is incomplete, a product becomes unavailable, or additional verification is reasonably required. Orders are not shipped until payment authorization is successfully completed.

Shipping Cost and Carriers

Standard shipping is free for eligible orders shipped within our service area. We may use USPS, UPS, FedEx, or DHL and may select the carrier and service based on the destination, package size, and operational needs. We do not offer expedited shipping.

Estimated Delivery

After processing, standard delivery normally takes 3 to 7 business days. The estimated total time from order placement to delivery is therefore generally 4 to 10 business days. Delivery dates are estimates, not guarantees, and may be affected by weather, carrier disruptions, peak seasons, or circumstances outside our reasonable control.

If we cannot ship within the time stated on our website or order confirmation, we will notify you and, where required, offer the choice to accept the delay or cancel the unshipped order for a refund.

Tracking and Address Accuracy

When tracking is available, we will send it to the email address provided at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us immediately if an address needs correction. We cannot guarantee changes after an order enters processing or fulfillment.